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TravelBiz & Tours Sdn Bhd

Updated 2026-08-17 · 4,874 reviewed · 305 listed · Scored from 15 Google reviews · How we rank ›

3.7(15) 62 low data composite score See reviews on Google ✓ Google-verified
Day Tours & City SightseeingCorporate & Group ToursAirport Transfer & Transport Services
TravelBiz & Tours Sdn Bhd
Services
Day Tours & City Sightseeing, Corporate & Group Tours, Airport Transfer & Transport Services
Reviews
15

What recent reviews say

Half the reviews praise friendly staff and 24-hour support; the other half report botched group arrangements, missed airport pickups, and slow responses to email requests despite advance notice.

Based on limited recent reviews, so treat this as low-confidence.

Praised for
  • friendly staff
  • responsive 24-hour support
  • helpful advice
  • established reputation
Watch-outs
  • poor group tour coordination
  • slow email response
  • unprepared for travel requests
  • inconsistent service quality
friendly-staffresponsive-communicationpoor-communicationlast-minute-changes
Best for: corporate clients needing 24-hour support and travel advisory
Think twice if: group tours and airport pickups have received complaints of poor coordination and missed preparations

Strengths

  • 24-hour support available
  • established since 1970
  • corporate travel expertise claimed

Worth knowing

  • 24-hour service available
  • Travel Leaders Malaysia partner (KKKP No. 0757)
  • staff described as friendly and helpful
  • email response noted as slow by corporate clients

What reviews say by service

Corporate & Group Tours
Group tour coordination criticized: missed airport pickups and insufficient preparation despite advance notice
Airport Transfer & Transport Services
Airport pickups mentioned in complaints as unorganized and requiring customers to arrange own transport

How it compares

  • Rated 3.7 against a 4.59 average across the 250 day tours & city sightseeing businesses listed here.
  • Has more Google reviews than 46% of the businesses in this directory.

How we scored this

How We Score
Star rating 51
Review volume 52
Review recency 89
Review sentiment 49
Profile completeness 100
Verification 30

Rating breakdown

5
7
4
3
3
1
2
2
1
2

Common questions

Do you offer 24-hour support?
Yes. A five-star review confirms 24-hour service is available and helpful outside working hours.
What areas do you service?
Their website lists Kuala Lumpur, Johor Bahru, Kuantan, and Penang.
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Last updated 2026-08-17