Malaysia Tour Agency Guide
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Travel-DMC Services

Updated 2026-08-17 · 4,874 reviewed · 305 listed · Scored from 3 Google reviews · How we rank ›

5.0(3) 51 low data composite score See reviews on Google
Day Tours & City SightseeingCorporate & Group ToursAirport Transfer & Transport Services
Travel-DMC Services
Services
Day Tours & City Sightseeing, Corporate & Group Tours, Airport Transfer & Transport Services
Reviews
3

What recent reviews say

All three Google reviews award five stars. Limited detail available, but consistent top ratings suggest reliable day tours and transfers in Kuala Lumpur.

Based on limited recent reviews, so treat this as low-confidence.

Praised for
  • five-star consistency
  • established operator
punctualresponsive-communication
Best for: businesses and groups needing tours and transfers from Kuala Lumpur

Strengths

  • five-star ratings across all reviews
  • service across Malaysia and regional destinations

Worth knowing

  • Established 2011
  • Website lists City Tours, Adventure Tours, Business Tours, Luxury Tours, Educational Tours, Tailored Transfers
  • Serves Malaysia, Singapore, Dubai, Thailand, Maldives, Abu Dhabi, Azerbaijan, Bali

How it compares

  • Rated 5 against a 4.59 average across the 250 day tours & city sightseeing businesses listed here.
  • Has more Google reviews than 23% of the businesses in this directory.

How we scored this

How We Score
Star rating 76
Review volume 26
Review recency 0
Review sentiment 63
Profile completeness 75
Verification 30

Rating breakdown

5
3
4
0
3
0
2
0
1
0
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TUI International Holiday (Malaysia) Sdn. Bhd.
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TUI International Holiday (Malaysia) Sdn. Bhd.

4.2(93)✓ Google-verified

When TUI staff engage, they handle rebooking, flight changes, and refunds with care. One agent, Syafiq, drew specific praise for guiding a complex booking. However, recent complaints centre on unresponsive communication: customers report two-month email silences, unanswered phones, and no help during airline disruptions. Earlier reviews celebrated prompt replies; recent ones suggest this has shifted. The complaint pattern is concrete: hidden international transaction fees appear on statements, and package upgrades charge 10% more than booking direct. Several customers note the phone system plays only automation, and finding a working email has proven difficult. Price transparency and consistent communication remain points of tension.

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TravelBiz & Tours Sdn Bhd
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TravelBiz & Tours Sdn Bhd

3.7(15)✓ Google-verified

Half the reviews praise friendly staff and 24-hour support; the other half report botched group arrangements, missed airport pickups, and slow responses to email requests despite advance notice.

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KL HopOn HopOff Bus Stop #05
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KL HopOn HopOff Bus Stop #05

3.9(20)

Half the reviews are five-star and highlight food and convenience, but the other half report severe wait times, schedule cuts blamed on traffic, and confusion about which stop you are at. Most of the day can be spent waiting for buses.

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Last updated 2026-08-17