Privacy policy

This privacy policy covers Malaysia Tour Agency Guide, an independent directory of tour agency businesses in Malaysia. The site is published by Meridian Guides, who is responsible for the information described below. Questions about any of it can go to hello@meridianguides.my.

Information this site collects

We collect personal information only when you submit a form. A submission includes your name, email address, phone number, message, and any answers about the service or timing you selected. It also includes the page URL you were on and how you arrived at the site (the referrer and any UTM parameters), which we use to understand where enquiries come from.

Where your enquiry goes

Your submission goes through our lead-capture processor, which delivers it to the tour agency business you enquired about and to the site operator. Those are the only recipients of a form submission.

What the site stores in your browser

The site uses sessionStorage in your browser to remember how you arrived (referrer, landing page, UTM parameters) so that an enquiry sent later in your visit carries the right source. It is first-party and session-scoped, not a tracking cookie; it is gone when your browser session ends and is never shared across sites.

Usage measurement

Where analytics is enabled on this site, Google Analytics and Google Tag Manager may set cookies to measure how visitors use the site. Those cookies are governed by Google’s own privacy policy.

Third-party services

Some page elements load from third-party services, which means those services see your browser’s requests (including your IP address): Google Fonts for typography, OpenStreetMap for map tiles, and Cloudflare Turnstile for spam protection on forms, when enabled. Each operates under its own privacy policy.

Where listing data comes from

Listings are built from public sources such as Google Business Profile reviews. What we keep is derived analysis: scores, summaries, and sentiment, never the raw review text itself. Businesses that want a listing corrected or removed can follow the listing policy.

Retention and your requests

Enquiry details are retained while they are needed to deliver and follow up the enquiry, and not longer than that purpose requires. You can ask for access to your information, or ask us to correct or delete it, by writing to hello@meridianguides.my.