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Paradigm Travel Sdn Bhd

Updated 2026-10-15 · 5,102 reviewed · 306 listed · Scored from 84 Google reviews · How we rank ›

4.8(84) 85 composite score See reviews on Google ✓ Google-verified
Custom & Private ToursMuslim-Friendly / Halal ToursDay Tours & City SightseeingAirport Transfer & Transport ServicesVisa & Travel Document ServicesCorporate & Group ToursAdventure & Outdoor Tours
Paradigm Travel Sdn Bhd
Location
Taman Abadi Indah, Kuala Lumpur
Services
Custom & Private Tours, Muslim-Friendly / Halal Tours, Day Tours & City Sightseeing
Reviews
84
Ranking
#20 in Custom & Private Tours
Best for
Travellers wanting a fully arranged trip with flights, hotels, and guides

Business data from Google Business Profile, checked 2026-10-15. Facts from the business's own website were fetched 2026-08-17.

What reviewers think

Reviewers paint a consistent picture of smooth trips. Most say itineraries ran as planned, with flights, hotels, and guides arranged well. Agents are praised for quick replies and for changing plans when travellers asked.

Reviewers also name specific people and touches. Staff named Harinder, Nina, and Shamala get thanks for patient help. Guests mention good breakfast buffets, friendly drivers, and a honeymoon room surprise. Complaints are almost absent in the recent reviews.

Praised for
  • Well-organised itineraries from start to finish
  • Attentive, responsive agents who answer quickly
  • Good hotels, meals, and drivers
  • Reasonable prices and good value
well-organizedresponsive-communicationfriendly-staffflexible-itinerarygood-valueknowledgeable-guide
Best for: Travellers wanting a fully arranged trip with flights, hotels, and guides
Think twice if: Reviews are mostly for overseas trips; local day outings are rarely mentioned

Strengths

  • Strong 4.8 rating from 84 Google reviews
  • Named agents praised for patience and quick replies
  • Trips arranged end to end, including flights and hotels
  • Wide range of destinations, from Sri Lanka to Arctic expeditions

Worth knowing

  • Reviewers name agents Harinder, Nina, and Shamala
  • Website lists a Licensed Malaysian Travel Agency claim
  • Website lists Arctic and Antarctic expedition areas
  • A Svalbard Arctic expedition review mentions freezing weather but a strong trip

What reviews say by service

Adventure & Outdoor Tours
Arctic Svalbard expedition review praised the organised trip despite freezing cold.

How it compares

  • Rated 4.8 against a 4.7 average across the 111 custom & private tours businesses listed here.
  • Has more Google reviews than 77% of the businesses in this directory.

How did this business earn its score?

How We Score
Star rating 84
Review volume 84
Review recency 100
Review sentiment 80
Profile completeness 100
Verification 30

Rating breakdown

5
78
4
1
3
0
2
0
1
5

Questions people ask

Is the business open on weekends?
Google lists opening hours on all 7 days of the week.
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Last updated 2026-10-15