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D&D Signature Vacation (M) Sdn. Bhd.

Updated 2026-08-17 · 4,874 reviewed · 305 listed · Scored from 56 Google reviews · How we rank ›

4.7(56) 79 composite score See reviews on Google ✓ Google-verified
Custom & Private ToursDay Tours & City SightseeingCorporate & Group Tours
D&D Signature Vacation (M) Sdn. Bhd.
Services
Custom & Private Tours, Day Tours & City Sightseeing, Corporate & Group Tours
Reviews
56

What recent reviews say

D&D Signature Vacation earns consistent praise for thoughtfully planned trips across Bali, India, Vietnam, and Thailand. Reviewers highlight smooth logistics, attentive staff like Ann and Adam, and drivers such as Fajar and Sumesh who combine local expertise with genuine friendliness.

A vocal minority flags concerns: package prices exceed direct bookings, the travel passport discount scheme delivers limited real savings, and occasional hotel letdowns or driver communication gaps (especially in Bengaluru) have surfaced. Repeat bookings remain strong, suggesting these hiccups don't deter long-term clients.

Praised for
  • well-organized itineraries
  • friendly and professional staff
  • responsive communication and follow-up
  • repeat customers
  • driver reliability and local knowledge
Watch-outs
  • pricing higher than direct booking
  • travel passport book not worthwhile
  • inconsistent hotel quality
  • language barrier with some drivers
  • post-purchase support could be better
well-organizedfriendly-staffresponsive-communicationpunctualknowledgeable-guideoverpricedhidden-fees
Best for: Families and repeat travelers seeking organized overseas holidays with attentive local guides.
Think twice if: Compare package prices with direct hotel and transport bookings; travel passport add-on discounts may not justify the cost.

Strengths

  • Experienced repeat-customer base (clients booking 11+ times)
  • Named staff (Ann, Adam, Murali) known for personal attention
  • Multi-destination expertise (Bali, Kerala, Vietnam, Thailand, Hong Kong verified in reviews)

Worth knowing

  • Named staff: Ms. Ann (itinerary design, prompt proposals), Mr. Adam (package planning), Mr. Fajar (Bali guide), Sumesh (Kerala driver, punctual and friendly)
  • Travel passport book offered with stated discounts up to 15% for theme parks and attractions
  • Reviewers report daily check-in messages from staff during trips
  • One repeat customer notes 11 trips with D&D
  • 4D3N packages offered (Bali, Hong Kong Disneyland, Vietnam, Kerala examples given)

What reviews say by service

Custom & Private Tours
Bali and Kerala private tours praised for smooth logistics and romantic settings; drivers skilled and friendly.
Day Tours & City Sightseeing
Limited direct evidence in reviews.
Corporate & Group Tours
Group itineraries noted as well-organized with multiple destinations; specific corporate event feedback absent.

How it compares

  • Rated 4.7 against a 4.81 average across the 43 custom & private tours businesses listed here.
  • Has more Google reviews than 73% of the businesses in this directory.

How we scored this

How We Score
Star rating 78
Review volume 76
Review recency 100
Review sentiment 61
Profile completeness 100
Verification 30

Rating breakdown

5
48
4
4
3
1
2
1
1
2

Common questions

Do you offer travel packages to specific countries?
Reviews confirm Bali, India (Kerala, Chennai, Bengaluru), Vietnam (Hanoi, Sapa), Thailand, and Hong Kong. Contact the office directly in Petaling Jaya for current offerings.
Who are your guides and drivers?
Named staff in reviews include guides Fajar, Ano, and Kang Aki, and drivers Sumesh and others. Staff are described as knowledgeable, friendly, and multilingual, though language barriers have been noted in isolated cases.
Do you keep in touch during the trip?
Yes; reviewers report daily messages from the Malaysia office checking in on customers during holidays.
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Last updated 2026-08-17