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ZFB Travel Sdn Bhd

Updated 2026-08-17 · 4,874 reviewed · 305 listed · Scored from 44 Google reviews · How we rank ›

5.0(44) 82 composite score See reviews on Google ✓ Google-verified Publishes prices
Custom & Private Tours
ZFB Travel Sdn Bhd
Service
Custom & Private Tours
Reviews
44

What recent reviews say

Staff and guides consistently earn praise for knowledge, warmth, and willingness to adapt on the fly. Bookings run smoothly from planning through execution, with particular strength in halal tours and family trips across Southeast Asia and China.

ZFB sends licensed guides who handle school groups, corporate outings, and private trips with equal care. Their network covers Vietnam, Thailand, Kota Kinabalu, and further afield. A few guests noted uneven accommodation standards and occasional slow responses on small requests, though these are rare voices in an otherwise stellar record.

Praised for
  • knowledgeable guides and drivers
  • responsive to requests and changes
  • family-friendly itineraries
  • stress-free planning and logistics
Watch-outs
  • accommodation quality varies
  • food portions can be excessive
  • slow response on minor requests
knowledgeable-guidefriendly-staffresponsive-communicationflexible-itinerarywell-organizedpunctual
Best for: Families and groups seeking halal-certified tours with minimal planning stress.
Think twice if: Hotel quality and meal portions can vary; minor requests sometimes take time.

Strengths

  • MOTAC-registered travel agency
  • licensed guides with strong local knowledge
  • halal and family-focused itineraries
  • hassle-free end-to-end logistics

Worth knowing

  • Faridah and Suzie are repeatedly named as standout guides praised for knowledge and adaptability
  • Hafiz noted as highly experienced driver
  • School trip facilitation and mobility student host support documented
  • MOTAC registration KPL/LN 12070 verified on website

What reviews say by service

Custom & Private Tours
Seamless planning, flexible scheduling, and attentive guides turn custom trips into stress-free vacations for families and international groups.

How it compares

  • Rated 5 against a 4.81 average across the 43 custom & private tours businesses listed here.
  • Has more Google reviews than 69% of the businesses in this directory.

How we scored this

How We Score
Star rating 90
Review volume 72
Review recency 100
Review sentiment 64
Profile completeness 100
Verification 30

Rating breakdown

5
42
4
2
3
0
2
0
1
0

Common questions

Can ZFB arrange last-minute bookings?
Yes. One reviewer booked a Pattani trip on very short notice and staff facilitated all arrangements despite the tight timeline.
Do guides speak English and have local knowledge?
Yes. Guides like Suzie and Faridah are described as knowledgeable, professional, and skilled at explaining local history and culture to mixed-nationality groups.
Are halal meals guaranteed on tours?
Yes. The website lists halal tours as a core service, and multiple reviews confirm halal arrangements. However, meal portions and restaurant variety have occasionally been flagged.
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Last updated 2026-08-17