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Tourland Travel Sdn Bhd

Updated 2026-08-17 · 4,874 reviewed · 305 listed · Scored from 52 Google reviews · How we rank ›

4.7(52) 79 composite score See reviews on Google ✓ Google-verified
Day Tours & City SightseeingCustom & Private ToursCorporate & Group ToursAirport Transfer & Transport ServicesVisa & Travel Document Services
Tourland Travel Sdn Bhd
Services
Day Tours & City Sightseeing, Custom & Private Tours, Corporate & Group Tours
Reviews
52

What recent reviews say

Most visitors praise Tourland's guides for local knowledge and professional courtesy, naming Mr Nichalraj, Ms Gayathri, Mr Nelson, and Mr Sagaya as standouts. Tours ran on time and covered more ground without rushing. A minority reported dangerous driving and disrespectful driver conduct, which overshadow the overall positive experience for those affected.

Praised for
  • knowledgeable guides
  • punctual service
  • professional yet friendly staff
  • good value for money
  • well-organized tours
Watch-outs
  • rude drivers
  • unsafe driving behavior
  • poor parking etiquette
knowledgeable-guidepunctualfriendly-staffgood-valuewell-organizedsafety-conscious
Best for: International tourists seeking guided Malaysian tours with experienced, attentive staff.
Think twice if: Driver conduct has been inconsistent; safety-focused travellers should clarify transport standards before booking.

Strengths

  • Established since 1989 with IATA, PATA, and MATTA accreditation
  • Named guides consistently praised for knowledge and courtesy
  • Full-service travel (ticketing, hotels, ground transport, events)

Worth knowing

  • Guide Mr Nichalraj praised for in-depth knowledge and punctuality
  • Guide Ms Gayathri noted for shopping advice and team engagement
  • Guide Mr Nelson commended for problem-solving and group comfort
  • Guide Mr Sagaya recommended for country expertise
  • Vehicle fleets include coaches, vans, and cars
  • IATA, PATA, and MATTA accredited
  • TAT License for Thailand office operations

What reviews say by service

Day Tours & City Sightseeing
Strong praise for guided city tours with knowledgeable guides; safety concerns from two driver-conduct complaints overshadow the majority experience.
Custom & Private Tours
Reviewers highlight tailored itineraries with experienced guides and smooth logistics.
Corporate & Group Tours
International groups report well-organized tours, professional guides, and reliable transport arrangements.
Airport Transfer & Transport Services
Mixed: two recent reviews cite reckless driving and poor parking; no other transfer-specific praise in the data.
Visa & Travel Document Services
No review evidence found for this service.

How it compares

  • Rated 4.7 against a 4.59 average across the 250 day tours & city sightseeing businesses listed here.
  • Has more Google reviews than 71% of the businesses in this directory.

How we scored this

How We Score
Star rating 78
Review volume 75
Review recency 91
Review sentiment 67
Profile completeness 100
Verification 30

Rating breakdown

5
43
4
6
3
0
2
0
1
3

Common questions

Are guides available who speak languages other than English?
Reviewers from India and international groups mention guides by name (Mr Nichalraj, Ms Gayathri, Mr Nelson, Mr Sagaya) engaging with non-native speakers, but language capabilities are not explicitly detailed in the reviews or website.
What vehicles does Tourland offer?
Their website lists coaches, vans, and cars available for rental and group transport.
Is Tourland a licensed travel agent?
Yes; they hold IATA, PATA, and MATTA accreditations and a TAT License (no: 11/10997) for their Thailand operations.
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Last updated 2026-08-17