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Sunbriz Holidays & Events - Travel & Tour Agency

Updated 2026-08-17 · 4,874 reviewed · 305 listed · Scored from 56 Google reviews · How we rank ›

4.8(56) 81 composite score See reviews on Google ✓ Google-verified Publishes prices
Day Tours & City SightseeingCorporate & Group Tours
Sunbriz Holidays & Events - Travel & Tour Agency
Services
Day Tours & City Sightseeing, Corporate & Group Tours
Reviews
56

What recent reviews say

Reviewers consistently praise the guides and itinerary planning, naming Charlten Tan, May, Rex, and others for their patience and care. Despite this strength, several Batam trips were marred by food poisoning from crab at Ocean Garden restaurant, resulting in stomach upset and vomiting; the hotel bathrooms needed refreshing and vegetarian meals were sparse. Overall, most travellers leave satisfied and eager to book again.

Praised for
  • knowledgeable, patient guides
  • well-planned itineraries
  • responsive staff by name
  • memorable experiences across Asia
Watch-outs
  • food quality and supplier issues (seafood spoilage)
  • basic hotel standards (bathrooms, amenities)
  • limited vegetarian options
knowledgeable-guideresponsive-communicationwell-organizedfriendly-staffsafety-conscious
Best for: Groups wanting guided cultural and outdoor experiences across Southeast Asia and China with attentive tour leaders.
Think twice if: Food safety and supplier quality have been issues on multi-day tours; vegetarian catering remains limited. Check accommodation reviews for your destination.

Strengths

  • named guides praised for patience and local knowledge
  • well-structured itineraries covering multi-country destinations
  • responsive, personalized customer service

Worth knowing

  • Named guides praised: Charlten Tan, David Wong, May, Rex, local guides Zheng and An An
  • Batam 3D2N tours experienced recurring food poisoning from Ocean Garden seafood restaurant (crab spoilage caused vomiting and diarrhea)
  • Hotel bathrooms noted as tired; refurbishment incomplete at Golden View Hotel
  • Vegetarian meal planning is manual and inconsistent across venues
  • Long transfer journeys (e.g., Rainbow Bridge 2-hour round trip) flagged as exhausting

What reviews say by service

Day Tours & City Sightseeing
Guides and city itineraries well-received; KL exploration praised for language sensitivity.
Corporate & Group Tours
Multi-day group trips praised for planning and guide quality, though food supplier vetting and accommodation standards remain weak points.

How it compares

  • Rated 4.8 against a 4.59 average across the 250 day tours & city sightseeing businesses listed here.
  • Has more Google reviews than 72% of the businesses in this directory.

How we scored this

How We Score
Star rating 83
Review volume 76
Review recency 100
Review sentiment 64
Profile completeness 100
Verification 30

Rating breakdown

5
49
4
4
3
1
2
0
1
2

Common questions

Do guides speak English?
No guarantee. One reviewer noted a guide who didn't speak English but still delivered good service. Confirm language when booking.
Are vegetarian meals available?
Yes, but options are limited. Guides work to accommodate requests, though restaurant errors occur. Advise the agency in advance.
What are the accommodation standards?
Mixed. Rooms are spacious and recently refurbished, but bathrooms can be older and less inviting. Hotel quality varies by destination.
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Last updated 2026-08-17