22 low data
Malaysia Travel and Tour
No rating yet✓ Google-verified
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Corporate & Group ToursAirport Transfer & Transport ServicesDay Tours & City Sightseeing
Sila Tour & Travel Sdn. Bhd.
Airport Transfer & Transport ServicesDay Tours & City Sightseeing
- Services
- Airport Transfer & Transport Services, Day Tours & City Sightseeing
- Reviews
- 6
What recent reviews say
Sila Tour earns strong marks for crisis management and experienced staff, notably solving cancellations and transport issues smoothly. Recent feedback is positive, but sparse detail on day-to-day operations and an older payment complaint suggests inconsistency.
Based on limited recent reviews, so treat this as low-confidence.
Praised for
- responsive-problem-solving
- experienced-staff
- courteous-service
- helpful-friendly-team
Watch-outs
- payment-method-confusion
knowledgeable-guideresponsive-communicationfriendly-staff
Best for: travellers needing flight rebooking and airport transfers in Kuala Lumpur
Think twice if: payment methods may not always match stated options; few recent reviews limit visibility of current standards
Strengths
- solves flight disruptions quickly
- experienced transport and booking coordination
- friendly and helpful staff
Worth knowing
- Puan Kamariah noted by name for handling Mount Ruang eruption flight cancellation (April 2024)
- smooth coordination of transport and booking in one service
What reviews say by service
- Airport Transfer & Transport Services
- praised for reliable, efficient handling of transport and crisis rebooking
- Day Tours & City Sightseeing
- limited evidence; mentioned as part of broader booking coordination
How it compares
- Rated 3.5 against a 4.65 average across the 120 airport transfer & transport services businesses listed here.
- Has more Google reviews than 33% of the businesses in this directory.
How we scored this
How We Score Star rating 59
Review volume 37
Review recency 0
Review sentiment 55
Profile completeness 100
Verification 30
Rating breakdown
5
3
4
1
3
0
2
0
1
2
Common questions
- How does Sila Tour handle flight cancellations?
- They investigate the issue, answer passenger questions, and rebook flights and transport. Staff answered all questions during the Mount Ruang eruption cancellation in April 2024.
- What payment methods do you accept?
- Reviews mention Boost payment accepted, but at least one past customer reported confusion over stated versus actual payment options.
Similar tour agencies nearby
94
Malaysia Travel journey
5.0(293)✓ Google-verified
Staff arrive on time, know Kuala Lumpur well, and keep prices low without cutting corners on service quality. Trip planning is thorough; drivers handle both transportation and tour guiding with equal ease. One regular guest noted zero hiccups across multiple family bookings. Service spans city tours, airport runs from KLIA/KLIA2, day trips to Genting Highlands, and custom packages for weddings and corporate groups. The business claims five years in operation. Reviewers consistently flag value for money and a relaxed, attentive style that suits solo travelers through large families.
Day Tours & City SightseeingAdventure & Outdoor ToursCustom & Private Tours
85
Travel Buddy Holidays
4.8(104)✓ Google-verifiedPublishes prices
Travel Buddy consistently delivers well-timed transport and smoothly coordinated multi-country holidays. Reviewers name Aziz, Pallavi, Wathsila, and drivers Kana, Kiri, and Nehru as standouts who go beyond standard service, handling last-minute changes and language needs with ease. The team earns trust for airport transfers across Thailand, Malaysia, and Singapore, though clarity on what's included in tour packages matters before booking. The business operates across South Asia and Southeast Asia with IATA accreditation and MATTA membership backing their claims. Most trips praised involve 3-5 day packages to Malaysia and Thailand. One review flagged that Genting Highlands sightseeing charged extra for cable car tickets not mentioned in advance, a pricing transparency gap despite the team's otherwise strong reputation for communication.
Day Tours & City SightseeingAirport Transfer & Transport ServicesVisa & Travel Document Services