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Prime Leisure Travel & Tours, Chinatown, Central Market, Pasar Seni, Kualalumpur

Updated 2026-08-17 · 4,874 reviewed · 305 listed · Scored from 15 Google reviews · How we rank ›

2.9(15) 41 low data composite score See reviews on Google ✓ Google-verified
Day Tours & City SightseeingCorporate & Group Tours
Prime Leisure Travel & Tours, Chinatown, Central Market, Pasar Seni, Kualalumpur
Services
Day Tours & City Sightseeing, Corporate & Group Tours
Reviews
15

What recent reviews say

Most recent feedback warns of broken promises: tours advertised as longer or better-equipped arrive identical to cheaper competitors, with staff avoiding responsibility. Older five-star reviews describe smooth six-day packages with skilled guides, but the bulk of recent evidence shows disorganization, price mismatches, and lack of transparency on closures or changes.

Based on limited recent reviews, so treat this as low-confidence.

Recent shift: A sharp decline from five-star feedback around seven years ago (guides, professional organization, full itineraries) to consistent one-star complaints from six years onward (misrepresentation, poor coordination, same price as cheaper competitors for identical service).

Praised for
  • professional staff (older reviews)
  • guides share interesting facts
  • arranges multiple tour types
Watch-outs
  • misleading advertising, advertised extras not delivered
  • poor coordination and communication
  • blamed customers or staff rather than fixing issues
  • no value vs competitors same price
  • long booking waits
poor-communicationoverpricedlast-minute-changeslanguage-barrier
Think twice if: Travellers comparing prices should confirm tour length and inclusions in writing before booking, as advertised extras often do not materialise at the same cost.

Strengths

  • multi-day packages including hotel and all transport
  • covers major regional destinations

Worth knowing

  • Taman Negara day trip advertised as 9 am to 5 pm (550 MYR per person) delivered as 9 am to 3 pm
  • six-day itineraries include Putrajaya, Malacca, Cameron Highlands, Penang, Batu Cave, and Fireflies & Monkey Feeding
  • booking a bus to Singapore took one hour
  • staff blamed each other when problems arose

What reviews say by service

Day Tours & City Sightseeing
Advertised tour lengths and features do not match delivery; same content as cheaper alternatives at premium price
Corporate & Group Tours
Limited evidence; older reviews mention smoothly-organized multi-day group packages, but recent feedback suggests coordination issues

How it compares

  • Rated 2.9 against a 4.59 average across the 250 day tours & city sightseeing businesses listed here.
  • Has more Google reviews than 46% of the businesses in this directory.

How we scored this

How We Score
Star rating 31
Review volume 52
Review recency 2
Review sentiment 41
Profile completeness 100
Verification 30

Rating breakdown

5
6
4
0
3
2
2
1
1
6

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Last updated 2026-08-17