Travellers consistently report that Olive & Rose handles every step of their overseas trips with thoroughness and genuine concern. Staff respond to questions clearly before departure, representatives meet groups at the airport, and tour leaders remain attentive throughout journeys spanning Korea, India, Vietnam, and Muslim-majority destinations.
Prayer mats, medication kits, and pre-printed immigration forms arrive before departure. Tour leaders provide cultural insights and adjust plans when flights change. One reviewer noted that Free & Easy time was cut shorter than promised, but the overwhelming pattern shows customers feel guided and protected from booking to landing home.
Staff know their diving gear and explain options to beginners. The shop sells underwater photography equipment and handles international orders by WhatsApp, PayPal, and courier, but the physical location is tucked away and reviews note an old feel.
GSI Travel handles visa applications and group tours with consistent professionalism. Clients report quick document processing, step-by-step guidance for Canada visas, and staff like Amanda following up diligently until approval. Tour groups praise itineraries, accommodations, meals, and guides who explain history and take photos throughout the journey. The agency runs multi-country trips (notably Guizhou, China) with bilingual tour leaders who bridge language gaps clearly. Owners are hands-on. Repeat bookings and friend referrals are common. No complaints surface in recent reviews.
Review evidence is sparse: one report of unavailable vehicles and one neutral note across four ratings. Their website lists car, van, and shuttle services across Selangor and Peninsular Malaysia, but strong customer feedback is limited to assess consistency.
Last updated 2026-08-17