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Mayflower Holidays Sdn Bhd

Updated 2026-10-15 · 5,102 reviewed · 306 listed · Scored from 221 Google reviews · How we rank ›

4.5(221) 78 composite score See reviews on Google ✓ Google-verified Publishes prices
Day Tours & City SightseeingCorporate & Group Tours
Mayflower Holidays Sdn Bhd
Location
Fraser Business Park, Kuala Lumpur
Services
Day Tours & City Sightseeing, Corporate & Group Tours
Reviews
221
Ranking
#19 in Day Tours & City Sightseeing
Best for
Travellers who want a planned group tour or help with flight bookings

Business data from Google Business Profile, checked 2026-10-15. Facts from the business's own website were fetched 2026-08-17.

What reviewers think

Mayflower Holidays earns a 4.5 average from 221 Google reviews, with 84% five-star. Reviewers praise named staff like Yas for patient help, well-paced group tours to Zhangjiajie, and quick refunds. A few say replies were slow and cancellation fees were high.

Praised for
  • Helpful, patient staff
  • Well-organised group tours
  • Fast help with bookings and refunds
  • Clear pricing with no hidden fees
Watch-outs
  • Slow customer service on some enquiries
  • High agent handling fee on cancellations
  • Slow refund process for one reviewer
  • Ticketing system error that needed a tribunal filing
friendly-staffwell-organizedresponsive-communicationgood-valuepoor-communicationoverpricedflexible-itineraryknowledgeable-guide
Best for: Travellers who want a planned group tour or help with flight bookings
Think twice if: Cancellation fees and slow replies came up in a few negative reviews.

Strengths

  • Group tours with attentive tour leaders
  • Helpful staff for bookings and refunds
  • Covers flights, hotels, and tour packages

Worth knowing

  • Reviewers name tour leader Yas and guide Brother Xiong on Zhangjiajie trips
  • Website says the business is a WTCH member and has 60 years of operating history
  • Some reviewers mention staff Ikha and Yen Lee for ticket fixes

What reviews say by service

Day Tours & City Sightseeing
Zhangjiajie group tours praised for pacing, meals, and tour leader support.

How it compares

  • Rated 4.5 against a 4.6 average across the 140 day tours & city sightseeing businesses listed here.
  • Has more Google reviews than 89% of the businesses in this directory.

How did this business earn its score?

How We Score
Star rating 67
Review volume 100
Review recency 100
Review sentiment 61
Profile completeness 100
Verification 30

Rating breakdown

5
185
4
12
3
3
2
0
1
21
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Last updated 2026-10-15