22 low data
Welcome La Holidays Sdn Bhd
No rating yet✓ Google-verified
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Day Tours & City SightseeingCorporate & Group Tours
Keshika Travel & Tours Sdn. Bhd.
Day Tours & City SightseeingCorporate & Group Tours
- Services
- Day Tours & City Sightseeing, Corporate & Group Tours
- Reviews
- 28
What recent reviews say
Satisfied customers praise prompt service, organized itineraries, and competitive group rates-one reviewer paid 1,500 MYR for a 30-person Kerala trip. However, multiple one-star reviews allege fraudulent ticket issuance, non-refunded payments around 2,000 MYR per person, and absent communication after booking.
Staff like Selvam and Hira are named in complaints; others are credited in five-star reviews. The disconnect between positive recent reviews and serious historical fraud allegations suggests either resolved practices or ongoing selective experiences. Pre-booking interactions have also drawn criticism for dismissive tone.
Recent shift: Marked improvement in recent review tone (past 1-2 months dominated by five-star ratings) compared to serious fraud allegations 4-12 months ago, but no evidence of formal resolution or refunds to affected customers. Pattern suggests either business practice changes or review suppression rather than demonstrated accountability.
Praised for
- friendly and responsive staff
- well-organized tours
- good value for group bookings
- clean vehicles
- efficient visa processing
Watch-outs
- fake flight tickets and fraud allegations
- poor refund response and communication
- unethical pre-booking behavior
- multiple unresolved payment disputes
friendly-staffwell-organizedgood-valueresponsive-communicationpoor-communicationhidden-feescancelled-last-minute
Think twice if: Multiple reviews from 4 months to 1 year ago allege fake flight tickets and unrefunded payments. Confirm ticket authenticity with airlines directly before paying in full.
Strengths
- competitive rates for large groups
- same-day or next-day visa turnaround
- organized itineraries with transportation included
Worth knowing
- Owner named as Thamil Chelvam; staff members Selvam and Hira mentioned in complaints
- Visa applications handled in 24 hours according to one review
- Group Kerala trip quoted at 1,500 MYR per person for 30 passengers
- Allegations of fake AirAsia tickets issued for Kerala bookings
- Pre-booking behavior described as dismissive by at least one prospect
What reviews say by service
- Day Tours & City Sightseeing
- Strong praise for organized itineraries and value; serious fraud allegations (fake tickets) on Kerala bookings
- Corporate & Group Tours
- Positive reviews for large-group trips with competitive pricing; same fraud concerns apply
- Visa & Travel Document Services
- One 5-star review credits 24-hour visa completion; limited evidence overall
How it compares
- Rated 3.6 against a 4.59 average across the 250 day tours & city sightseeing businesses listed here.
- Has more Google reviews than 59% of the businesses in this directory.
How we scored this
How We Score Star rating 38
Review volume 63
Review recency 100
Review sentiment 50
Profile completeness 100
Verification 30
Rating breakdown
5
17
4
1
3
1
2
1
1
8
Common questions
- How quickly can a visa be processed?
- One reviewer reports a visa application completed within 24 hours.
- What is the price for a large group tour to Kerala?
- One customer was quoted 1,500 MYR per person for a 30-person trip; however, other reviews allege higher prices (around 2,000 MYR per person) on disputed Kerala bookings. Verify all details in writing and confirm tickets directly with the airline.
- Are the vehicles air-conditioned and clean?
- Recent reviews mention clean vehicles, but older negative reviews do not address condition.
Similar tour agencies nearby
75
Magunatip Holidays
4.5(28)✓ Google-verified
Most tours deliver solid organization and friendly guides who adapt to what guests want. A small number of reviewers flagged poor value on pricier packages-one boat tour felt inflated for ordinary food and activities, and a tea plantation drop-off seemed expensive for what was included.
Day Tours & City SightseeingCustom & Private ToursCorporate & Group Tours
CG
19 low data
Chiewy Good
No rating yet✓ Google-verified
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Day Tours & City Sightseeing