Reviewers consistently praise Eiman Travel for handling complex multi-leg Umrah bookings smoothly and checking in on guests during their journey. Staff, notably Aqib and Ustaz Dato' Zawawi, go beyond standard service to resolve requests and ensure satisfaction.
Based on limited recent reviews, so treat this as low-confidence.
Review evidence is limited. Shamma World Services operates from Taman Universiti, Petaling Jaya and states 16 years in business. Their website lists bus, van, corporate shuttle, student shuttle, airport transfer, and city tour services across Peninsular Malaysia.
Divers consistently report thorough organization and instructors who combine technical skill with reassurance, making beginners feel secure while learning. Named staff like Pagan Chee and Terence earned specific recognition for creating memorable, fun-focused trips that many reviewers completed multiple times.
Reviewers consistently praise visa processing speed and staff professionalism. PJ Star handles Malaysia, Thailand, Vietnam, Indonesia, and Pakistan visa applications smoothly, with guides walking customers through documentation. Customer service stays responsive throughout approval. One booking failed when staff did not verify pet airline policies upfront, leaving the customer with an invalid ticket and no refund; this stands out as a gap in pre-purchase verification.
Last updated 2026-08-17