22 low data
Dakna Travel & Tours Sdn Bhd
No rating yet
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Day Tours & City Sightseeing
Cits Asia Travel & Tours Sdn. Bhd.
Airport Transfer & Transport ServicesDay Tours & City Sightseeing
- Services
- Airport Transfer & Transport Services, Day Tours & City Sightseeing
- Reviews
- 13
What recent reviews say
Recent five-star reviews highlight patient guides like Uncle Alan Teoh and smooth tour execution. Older complaints centre on "free" vouchers with undisclosed processing fees, mandatory upfront tips, and vague shared-tour details, leaving customers feeling misled.
Based on limited recent reviews, so treat this as low-confidence.
Praised for
- patient and attentive service
- fun and engaging tour guides
- professional arrangements
Watch-outs
- hidden or misleading fees on 'free' vouchers
- mandatory tips charged upfront
- unclear tour group composition
friendly-staffwell-organizedhidden-feespoor-communication
Best for: travellers comfortable with established tour group setups
Think twice if: You're offered a "free" or discounted voucher; confirm all fees and tips in writing before committing.
Strengths
- engaging tour guides by name
- responsive service on repeat bookings
Worth knowing
- Tour guide Uncle Alan Teoh praised for humor and responsibility
- Processing fees documented at RM100/pax for Krabi tours
- Upfront tour guide tips charged at RM120/pax (flagged as mandatory)
- Tours listed as shared groups with rotating guides per day
What reviews say by service
- Day Tours & City Sightseeing
- Fun and engaging guides, but old voucher complaints highlight fee transparency issues.
- Airport Transfer & Transport Services
- No specific review evidence for this service.
How it compares
- Rated 4.1 against a 4.65 average across the 120 airport transfer & transport services businesses listed here.
- Has more Google reviews than 44% of the businesses in this directory.
How we scored this
How We Score Star rating 62
Review volume 50
Review recency 0
Review sentiment 49
Profile completeness 75
Verification 0
Rating breakdown
5
10
4
0
3
0
2
0
1
3
Common questions
- Are 'free' vouchers really free?
- No. Past voucher holders paid RM100 processing fee per person and RM120 guide tips per person upfront. Ask the business to confirm all charges in writing before you book.
- Are tours with other groups or private?
- Tours can be shared with other groups, and guides may rotate day to day, though this was not always clearly disclosed upfront.
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