Do drivers arrive early or on time?

Drivers consistently arrive on time or early; no waiting around mentioned in reviews.

Can I book and pay via WhatsApp?

Yes. Booking is done via WhatsApp; payment accepted by credit card, Apple Pay, and their website currency-neutral gateway.

What vehicle sizes are available?

Cars, vans (including Staria and Vellfire), and buses. They advise on vehicle size upfront to fit luggage and passenger count.

Brendan Transportation | Private Driver & Tour Service KL | Car/Van/Bus/Starex/Vellfire | Airport Transfer | KLIA | Genting

Updated 2026-08-17 · 4,874 reviewed · 305 listed · Scored from 1,899 Google reviews · How we rank ›

4.9(1899) 93 composite score See reviews on Google ✓ Google-verified

Day Tours & City SightseeingAirport Transfer & Transport Services

Brendan Transportation | Private Driver & Tour Service KL | Car/Van/Bus/Starex/Vellfire | Airport Transfer | KLIA | Genting

Services: Day Tours & City Sightseeing, Airport Transfer & Transport Services
Reviews: 1899

Compare: Brendan Transportation vs DE VACAY & TRANSFER: which airport transfer service should you pick?

What recent reviews say

Across 1,899 reviews (96% five-star), customers consistently report arriving on time or early, with staff confirming details twice to avoid mix-ups. Drivers-including named staff like Hilmi, Ruslan, Jason, Mr. Low, and Connie-appear professional and patient, especially with children and long journeys. Vehicles range from compact cars to large vans (Staria, Vellfire noted) and arrive clean and spacious, with luggage help included.

Pricing comes across as fair for the service level. WhatsApp-based booking works smoothly; overseas guests praise handling multi-leg trips across Malaysia and cross-border to Singapore without fuss. No material complaints surface in recent reviews; the main pause some customers mentioned (upfront payment) resolved via credit card protection, and all drivers arrive early enough that waiting is rare.

Praised for

punctual drivers
quick WhatsApp response
clean, well-maintained vehicles
professional, safe driving
responsive staff
honest, upfront communication

punctualfriendly-staffgood-valuewell-organizedresponsive-communicationclean-vehiclesafety-conscious

Best for: families, corporate groups, overseas visitors needing multi-day or cross-border transfers

Think twice if: no material caveats surface; upfront payment is standard practice here and reviewers accept it

Strengths

96% five-star rating across 1,899 reviews
named professional drivers (Hilmi, Ruslan, Jason, Mr. Low)
WhatsApp instant response and booking
multiple vehicle sizes: compact car to full bus
early arrivals and punctuality standard

Worth knowing

Named drivers: Hilmi (praised for responsible, professional driving with children), Ruslan, Jason (company trip to Genting), Mr. Low (photographed luggage for customer safety)
Vehicle fleet: compact cars, vans (Staria, Vellfire), buses for group trips
WhatsApp booking and payment via credit card or Apple Pay
Luggage assistance included
Multiple overnight/long-distance routes offered (Penang-Cameron Highlands-KL, 4-hour airport transfers)
Drivers confirm all trip details verbally to prevent misunderstanding

What reviews say by service

Day Tours & City Sightseeing: customers report smooth, comfortable multi-day routes (Penang-Cameron Highlands-KL) with professional, patient drivers
Airport Transfer & Transport Services: KLIA and regional airport transfers praised for punctuality, early arrival, and responsive WhatsApp booking

How it compares

Rated 4.9 against a 4.59 average across the 250 day tours & city sightseeing businesses listed here.
Has more Google reviews than 97% of the businesses in this directory.

How we scored this

How We Score

Star rating 93

Review volume 100

Review recency 100

Review sentiment 82

Profile completeness 100

Verification 30

Rating breakdown

1831

Common questions

Do drivers arrive early or on time?: Drivers consistently arrive on time or early; no waiting around mentioned in reviews.
Can I book and pay via WhatsApp?: Yes. Booking is done via WhatsApp; payment accepted by credit card, Apple Pay, and their website currency-neutral gateway.
What vehicle sizes are available?: Cars, vans (including Staria and Vellfire), and buses. They advise on vehicle size upfront to fit luggage and passenger count.

Contact

Phone: +6011-51107237
Website: https://brendantransportation.com/?utm_source=gmb&utm_medium=referral
Address: 25-3, Menara Mutiara Sentral, 2, Jalan Desa Aman 1, Cheras Business Centre, 56000 Cheras, Federal Territory of Kuala Lumpur
Open in Google Maps

Last verified 2026-08-17

Opening hours

Monday: 00:00-24:00
Tuesday: 00:00-24:00
Wednesday: 00:00-24:00
Thursday: 00:00-24:00
Friday: 00:00-24:00
Saturday: 00:00-24:00
Sunday: 00:00-24:00

As listed on Google.

From their website

Services listed

Car rental with driverAirport transfersVan rentalBus rentalLimousine chauffeurWedding car rentalDay toursPaging and meet & greet

As published by the business on its own website; not independently verified.

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