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Apple Vacations Sdn Bhd (1 Utama Branch)

Updated 2026-10-15 · 5,102 reviewed · 306 listed · Scored from 352 Google reviews · How we rank ›

4.9(352) 84 composite score See reviews on Google ✓ Google-verified Publishes prices
Muslim-Friendly / Halal ToursCorporate & Group ToursVisa & Travel Document Services
Apple Vacations Sdn Bhd (1 Utama Branch)
Location
Bandar Utama, Petaling Jaya
Services
Muslim-Friendly / Halal Tours, Corporate & Group Tours, Visa & Travel Document Services
Reviews
352
Best for
couples and families seeking premium curated Asia tours with attention to food and comfort

Business data from Google Business Profile, checked 2026-10-15. Facts from the business's own website were fetched 2026-08-17.

What reviewers think

Apple Vacations is known for premium Asia tour packages, especially Japan and China, with strong reputation for curated culinary experiences and proficient booking staff. Most reviewers report smooth bookings and positive anticipation, though one family recounted a distressing trip where the tour leader's dismissive tone, rushed pace, and poor room coordination for young children undermined the experience.

Praised for
  • attentive booking staff
  • well-known for curated food experiences
  • professional service quality
  • reliable repeat choice for Asia tours
Watch-outs
  • tour leader disrespect and rigid pacing
  • poor room coordination for families
  • rushed itineraries prioritizing schedule over experience
  • responsibility-shifting on service failures
knowledgeable-guidefriendly-staffwell-organizedresponsive-communicationlast-minute-changes
Best for: couples and families seeking premium curated Asia tours with attention to food and comfort
Think twice if: tour leader professionalism and family room arrangements may not always meet expectations despite advance requests

Strengths

  • curated culinary-focused itineraries
  • dedicated repeat-customer base
  • charter flight options for group travel
  • established 28-year operating history

Worth knowing

  • Tour leader Brian Wong cited as having 20 years industry experience
  • Known for 'Gala Seafood' lunches and king crab feasts on Japan tours
  • Hokkaido package highlights include Farm Tomita spring blooms
  • Booking staff include Gillian
  • Operating since 1996

What reviews say by service

Day Tours & City Sightseeing
Strong pre-trip enthusiasm and booking experience; one report of rushed pace and schedule prioritized over photo stops and exploration.
Corporate & Group Tours
Website lists corporate travel service; no specific review evidence of corporate group sentiment.
Muslim-Friendly / Halal Tours
Directory category listed but no review text evidences halal-specific offerings or experience.
Visa & Travel Document Services
Directory category listed but no review text evidences visa or travel document service.

How it compares

  • Rated 4.9 against a 4.72 average across the 29 muslim-friendly / halal tours businesses listed here.
  • Has more Google reviews than 91% of the businesses in this directory.

How did this business earn its score?

How We Score
Star rating 92
Review volume 100
Review recency 84
Review sentiment 61
Profile completeness 100
Verification 30

Rating breakdown

5
330
4
14
3
0
2
0
1
8

Questions people ask

What are the most popular tour packages?
Their website highlights Japan packages (Hokkaido, Tohoku, Charm of Tohoku) and China tours (Zhangjiajie, Silk Road, Urumqi). Many include charter flight options. Prices range from RM5,999 to RM16,280 base fare plus extras.
Are family room arrangements guaranteed?
One reviewer with young children reported rooms were not arranged adjacently despite advance request. No policy guarantee is stated in available information.
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Last updated 2026-10-15