56 low data
Crescent Prime Tours
5.0(1)✓ Google-verified
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Day Tours & City Sightseeing
Amar Travel & Tours Sdn. Bhd.
Day Tours & City SightseeingCorporate & Group ToursAirport Transfer & Transport ServicesVisa & Travel Document Services
- Services
- Day Tours & City Sightseeing, Corporate & Group Tours, Airport Transfer & Transport Services
- Reviews
- 50
What recent reviews say
Long-standing clients return year after year for thoughtfully planned tours and tour guides who tend to practical details like halal meals and prayer times. However, when an April 2026 Turkey trip faced airline-imposed cancellation, Amar's handling fractured: one-way WhatsApp updates, weeks of silence, inconsistent refund offers to different participants, and stonewalling on alternatives left 25 people-including elderly travellers-stranded without clarity. The firm cited force majeure but reviews argue they sidestepped their own terms-and-conditions refund pathway.
Positive trips (Korea, Turkey, and beyond) highlight polished execution: attentive staff, comfortable hotels, and guides like Mr Manvinder who earn specific praise. Repeat bookings suggest satisfaction when tours proceed as planned. The crisis reveals gaps: communication breaks down under pressure, responses fragment across the group, and the company falls silent rather than engage frustrated clients.
Praised for
- friendly and attentive tour guides
- well-organized itineraries and logistics
- comfortable accommodations and amenities
- halal food and prayer time support
- smooth booking process
Watch-outs
- poor communication during cancellations
- refund disputes and inconsistent handling
- silent after issues arose
- invoked force majeure defensively
well-organizedfriendly-staffresponsive-communicationpoor-communicationlast-minute-changescancelled-last-minute
Best for: Groups and families seeking halal-friendly international tours with established logistics and attentive guides.
Think twice if: Avoid if you need rapid, transparent communication during travel disruptions or have concerns about refund clarity and consistency.
Strengths
- 20-year operating history and MOTAC/MATTA certification
- halal-friendly tours with prayer-time coordination
- attentive tour guides who earn repeat business
- all-inclusive packages with visa and tips bundled
Worth knowing
- Tour guide Mr Manvinder praised by name for attentiveness and prayer-time reminders
- April 2026 Turkey trip cancellation: 25 participants left without timely updates after Emirates invoked force majeure
- Inconsistent refund offers given to different group members in same booking
- Operating since 2004; MOTAC registration KPL5523, SSM 661080-X, MATTA MA3134
What reviews say by service
- Day Tours & City Sightseeing
- Reviewers report well-planned itineraries and comfortable logistics on completed tours.
- Corporate & Group Tours
- Large groups (25+ participants) praise organization and guide quality, but April 2026 group faced severe communication breakdown during cancellation.
- Muslim-Friendly / Halal Tours
- Guides specifically praised for arranging halal meals and reminding prayer times; seen as attentive to participant needs.
- Visa & Travel Document Services
- Website claims all-inclusive packages with visa; no review text directly addresses this service.
How it compares
- Rated 4.2 against a 4.59 average across the 250 day tours & city sightseeing businesses listed here.
- Has more Google reviews than 71% of the businesses in this directory.
How we scored this
How We Score Star rating 56
Review volume 74
Review recency 100
Review sentiment 50
Profile completeness 100
Verification 30
Rating breakdown
5
37
4
2
3
2
2
1
1
8
Common questions
- Do you arrange halal meals and prayer times on tours?
- Yes. Reviewers specifically praised tour guides like Mr Manvinder for coordinating halal food and reminding prayer times during trips.
- What happens if my tour is cancelled?
- During the April 2026 Turkey cancellation, Amar cited force majeure (airline-imposed). Reviews state the company was slow to communicate alternatives and offered inconsistent refund amounts to different participants. Check the booking terms and expect limited updates if disruptions occur.
Similar tour agencies nearby
86
Dusky Leaf Adventures (M) Sdn Bhd
4.9(58)✓ Google-verified
Reviewers consistently highlight guides by name (Kelvin, Munir, Irwan, Wan, Azlan, Aslan) for their enthusiasm and deep knowledge of Malaysian history and culture. Tours mix cycling, walking, and Vespa rides through KL's older quarters and beyond, layering food stops, heritage sites, and local stories into cohesive half-day and full-day experiences that feel personal rather than scripted. The company states it holds GSTC-certified sustainable tourism credentials and operates across Kuala Lumpur, Penang, and rainforest areas. Punctuality, flexibility with requests, and a family-like atmosphere appear consistent across bookings spanning over a year. No significant complaints emerge from the 58-review set.
Day Tours & City SightseeingAdventure & Outdoor ToursCorporate & Group Tours
57 low data
Munoha Malaysia Tour Packages
4.3(18)✓ Google-verifiedPublishes prices
Recent reviews split sharply: older five-star feedback praised responsive support and custom packages, but recent one-star complaints describe systematic issues including dishonest itineraries, rude drivers who delay trips intentionally, and demands for extra payment mid-tour. Evidence is limited and polarised, making this a high-risk choice.
Day Tours & City SightseeingCustom & Private ToursCorporate & Group Tours