Across Travel & Tours Sdn. Bhd.

Updated 2026-08-17 · 4,874 reviewed · 305 listed · Scored from 14 Google reviews · How we rank ›

4.4(14) 67 low data composite score See reviews on Google ✓ Google-verified

Day Tours & City SightseeingAirport Transfer & Transport ServicesVisa & Travel Document Services

Services: Day Tours & City Sightseeing, Airport Transfer & Transport Services, Visa & Travel Document Services
Reviews: 14

What recent reviews say

Most reviews are positive, highlighting responsive staff and a convenient city-centre location. However, a recent complaint raises concerns about booking accuracy, staff accountability, and how the agency handles customer disputes.

Based on limited recent reviews, so treat this as low-confidence.

Praised for

responsive communication
professional service
convenient location

Watch-outs

poor communication
booking errors
lack of accountability
rude staff

responsive-communicationpoor-communicationfriendly-staff

Best for: travellers seeking established tour and transfer services in central Kuala Lumpur

Think twice if: booking accuracy and complaint resolution appear inconsistent; confirm details in writing

Strengths

responsive staff
city-centre location
established agency

Worth knowing

relocated to 126B Jalan Tun HS Lee
recent complaint about baggage booking error and staff refusal to take responsibility

What reviews say by service

Airport Transfer & Transport Services: no direct review mention of transfer quality
Visa & Travel Document Services: no direct review mention of visa service quality

How it compares

Rated 4.4 against a 4.59 average across the 250 day tours & city sightseeing businesses listed here.
Has more Google reviews than 45% of the businesses in this directory.

How we scored this

How We Score

Star rating 68

Review volume 51

Review recency 100

Review sentiment 47

Profile completeness 100

Verification 30

Rating breakdown

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Similar tour agencies nearby

41 low data

Prime Leisure Travel & Tours, Chinatown, Central Market, Pasar Seni, Kualalumpur

2.9(15)✓ Google-verified

Most recent feedback warns of broken promises: tours advertised as longer or better-equipped arrive identical to cheaper competitors, with staff avoiding responsibility. Older five-star reviews describe smooth six-day packages with skilled guides, but the bulk of recent evidence shows disorganization, price mismatches, and lack of transparency on closures or changes.

Day Tours & City SightseeingCorporate & Group Tours

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