55 low data
PGN TOUR & TRANSPORT
5.0(1)✓ Google-verified
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Corporate & Group ToursAirport Transfer & Transport Services
Across Travel & Tours Sdn. Bhd.
Muslim-Friendly / Halal ToursAdventure & Outdoor ToursAirport Transfer & Transport ServicesVisa & Travel Document Services
- Location
- Kuala Lumpur City Centre, Kuala Lumpur
- Services
- Muslim-Friendly / Halal Tours, Adventure & Outdoor Tours, Airport Transfer & Transport Services
- Reviews
- 14
- Best for
- travellers seeking established tour and transfer services in central Kuala Lumpur
Business data from Google Business Profile, checked 2026-10-15. Facts from the business's own website were fetched 2026-08-27.
What reviewers think
Most reviews are positive, highlighting responsive staff and a convenient city-centre location. However, a recent complaint raises concerns about booking accuracy, staff accountability, and how the agency handles customer disputes.
Based on limited recent reviews, so treat this as low-confidence.
Praised for
- responsive communication
- professional service
- convenient location
Watch-outs
- poor communication
- booking errors
- lack of accountability
- rude staff
responsive-communicationpoor-communicationfriendly-staff
Best for: travellers seeking established tour and transfer services in central Kuala Lumpur
Think twice if: booking accuracy and complaint resolution appear inconsistent; confirm details in writing
Strengths
- responsive staff
- city-centre location
- established agency
Worth knowing
- relocated to 126B Jalan Tun HS Lee
- recent complaint about baggage booking error and staff refusal to take responsibility
What reviews say by service
- Airport Transfer & Transport Services
- no direct review mention of transfer quality
- Visa & Travel Document Services
- no direct review mention of visa service quality
How it compares
- Rated 4.4 against a 4.72 average across the 29 muslim-friendly / halal tours businesses listed here.
- Has more Google reviews than 45% of the businesses in this directory.
How did this business earn its score?
How We Score Star rating 69
Review volume 51
Review recency 100
Review sentiment 47
Profile completeness 100
Verification 30
Rating breakdown
5
11
4
1
3
0
2
0
1
2
Similar tour agencies nearby
16 low data
Kampung china
No rating yet
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Adventure & Outdoor Tours
62 low data
Kishanthini Travel & Limo Services Sdn. Bhd.
5.0(3)✓ Google-verified
All three reviews are five-star, with customers naming staff (Nishallan, Suriah, Alan) for airport pickups and attentive tour guidance. Evidence is limited to three reviews spanning seven years, but those praising specific team members for helpfulness and local tips.
Day Tours & City SightseeingAirport Transfer & Transport ServicesCorporate & Group Tours